Following our inspection last December, and further work undertaken by the surgery, we are pleased to confirm that CQC have rated us as "good"across all 5 inspection categories (care, effectiveness, leadership, safety and responsiveness) and therefore "good" overall.
The CQC report can be accessed here: CQC report
Named Accountable GP
All practices in England are now required to allocate all patients a named accountable GP. At Pewsey Surgery we have been operating such a system for some time, with all our patients allocated a specific GP.
Having a named GP does not prevent you seeing any other doctor in the Practice. We do, however, encourage patients to see the same Doctor for on-going problems, as this continuity has been proven to improve the care we can offer.
Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with one of our other GPs.
If you wish to be told the name of your accountable GP, please ask a receptionist, who will be able to tell you immediately.
Please do not telephone the Practice for this information, as we try to keep our lines clear for patients needing to make appointments.
The doctors will consider, on a case by case basis, requests for patients to be moved to a different accountable GP at the Practice. If you wish to request such a change, please write to the Practice Manager explaining why you wish to move, or email him via email@example.com
Demand for NHS services continues to rise inexorably. In this context, missed appoinments, which are not cancelled in advance, represent a significant waste of time and money. We send txt reminders 2 days before all apointments. If you know that you cannot attend, please do let us know so we can offer the appointment to somebody else.
We do appreciate your cooperation in this - thank you.
(Site updated 10/10/2016)